Krans.is Terms, Privacy, Delivery, and Legal Information

Krans.is Terms, Privacy, Delivery, and Legal Information

Krans.is Terms, Privacy, Delivery, and Legal Information

Last updated: 20/11/2025

Welcome to Krans.is.
This page contains all legal information related to your use of our website, your purchases, your data privacy, cookies, delivery, returns, and your rights as a customer.
By using Krans.is, you agree to the terms stated here.

1. Company Information

Website: Krans.is
Email: info@krans.is
Address: Reykjavík, Iceland

Once the business is formally registered, the company name and kennitala (kt.) will be added here.

2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old

  • You provide accurate and truthful information

  • You agree to all policies listed on this page

We may refuse service, cancel orders, or block access at our discretion.

3. Product Information

Krans.is sells handmade rosaries, devotional items, and religious accessories.

Because many items are handcrafted:

  • Small variations in color, shape, and texture may occur

  • Natural gemstones and wood vary by nature

  • Photos represent the product but may not be 100% identical

We aim for accuracy but cannot guarantee perfect uniformity.

4. Pricing & Payment

All prices are displayed in ISK.
Prices may change at any time.

We use Stripe for secure payments.
We do not access or store full credit card information.

If a price error occurs:

  • We may cancel the order

  • You will be notified

  • A full refund will be issued if payment has already been processed

5. Orders & Confirmation

Your order is confirmed when:

  1. Payment is successfully processed

  2. You receive a confirmation email

If an item is unavailable, we will notify you and issue a refund.

Orders can be cancelled before shipment.
Once shipped, the return policy applies.

6. Delivery & Shipping Policy

Krans.is ships within Iceland and internationally where available.

Shipping times

  • Within Iceland: Typically 1–5 business days

  • International: Varies by location

Delays caused by carriers, customs, weather, or other external factors are outside our control.

Shipping cost

Displayed at checkout.

Lost or delayed packages

We assist with tracking, but responsibility transfers to the carrier once the item has shipped.

7. Returns, Refunds & Right of Withdrawal (14 Days)

Under Icelandic and EU consumer protection law, you have the right to cancel your purchase within 14 days.

Conditions:

  • Item must be unused

  • Item must be returned in original condition

  • Customer pays return shipping unless the item was defective

Return process:

Send an email to info@krans.is with:

  • Order number

  • Reason for return

  • Photos (if item is damaged)

Refunds are processed within 7–14 days from receiving the returned item.

We do not accept returns of:

  • Used items

  • Damaged items caused by misuse

  • Custom-made products

  • Items returned outside the 14-day window

8. Damaged or Incorrect Items

If an item arrives damaged or incorrect, contact us within 48 hours with photos.

You will receive:

  • Replacement, or

  • Repair (if applicable), or

  • Refund

depending on the case.

9. Privacy Policy

Krans.is complies with GDPR and Icelandic privacy regulations.

We collect only the data necessary to provide our services.

A. Information you provide:

  • Name

  • Email

  • Phone number

  • Billing and shipping address

  • Order details

  • Messages sent to us

B. Payment information

Handled by Stripe.
We do not store full card data.

C. Technical data

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent

  • Click interactions

D. Data usage

We use data to:

  • Process orders

  • Communicate with customers

  • Improve website functionality

  • Prevent fraud

  • Meet legal obligations

E. Legal basis (GDPR)

  • Contractual necessity

  • Legitimate interest

  • Consent

  • Legal obligation

F. Data retention

  • Orders: 6–10 years

  • Messages: up to 24 months

  • Marketing consent: until withdrawn

  • Cookies: per browser settings

G. Your rights

You may request:

  • Access to your data

  • Correction

  • Deletion

  • Restriction

  • Objection

  • Data portability

  • Withdrawal of consent

Contact: info@krans.is

H. Data security

We use:

  • HTTPS encryption

  • Secure payment gateways

  • Firewalls

  • Regular system updates

No system is ever 100% risk-free.

10. Cookie Policy

Krans.is uses cookies for website functionality.

A. Essential cookies

Used for:

  • Checkout

  • Cart functionality

  • Security

These do not require consent.

B. Analytics cookies (optional)

Used only if enabled:

  • Google Analytics

  • Framer Analytics
    Require explicit consent.

C. Marketing cookies (optional)

Examples:

  • Facebook Pixel

  • TikTok Pixel

  • Google Ads

Require consent.

Banner

If we use non-essential cookies, a cookie banner will appear.

Consent can be withdrawn at any time.

11. Intellectual Property

All content on Krans.is—including photos, graphics, branding, text, descriptions, and designs—is owned by Krans.is.

Reproduction or redistribution without written permission is prohibited.

12. Limitation of Liability

Krans.is is not responsible for:

  • Indirect or consequential damages

  • Delays caused by carriers or external factors

  • Misuse of products

Our liability is limited to the value of the purchased item.

Rosaries and devotional items are spiritual objects, not medical devices.

13. Governing Law & Dispute Resolution

These terms are governed by Icelandic law.

Disputes should first be addressed directly with Krans.is.
If unresolved, they fall under:

Icelandic jurisdiction
and may be mediated by:

Neytendastofa (The Consumer Agency of Iceland)

14. Changes to This Page

We may update these Terms and Policies at any time.
The most recent version will always be available here.

15. Contact Information

For any questions regarding Terms, Privacy, Cookies, Delivery, or Returns:

Krans.is
Email: info@krans.is
Website: https://krans.is
Address: Reykjavík, Iceland

...fleiri á leiðinni.